About

FAQ

• Where is the store based?

  Brooklyn, NY

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• How do I know if a store sells authentic products?

  Look for verified customer reviews, check if the store provides detailed product descriptions, and confirm if they have official brand partnerships or certifications.

• Why do some stores offer free shipping while others charge for it?

  Some stores include shipping costs in the product price, while others charge separately to keep product prices lower. Free shipping is often a marketing strategy to attract customers.

• Why do prices vary for the same product across different stores?

  Pricing depends on factors like supplier costs, brand reputation, location, taxes, and whether a store runs discounts or promoti

• Do branded stores have better quality products than non-branded ones?

  Branded stores often have stricter quality control, but some non-branded stores offer excellent products at lower prices. Checking reviews is the best way to gauge quality.

• What makes MYCKA different from other stores?

  MYCKA specializes in high-quality gadgets and stylish apparel with unique, one-of-a-kind designs. We focus on originality, premium materials, and customer satisfaction.

• Do you offer international shipping?

  Currently, we only ship within the U.S., ensuring fast and reliable delivery. Stay tuned for future international shipping options

• What makes MYCKA different from other stores?

  MYCKA specializes in high-quality gadgets and stylish apparel with unique, one-of-a-kind designs. We focus on originality, premium materials, and customer satisfaction.

• What types of products do you sell?

  We offer a mix of trendy apparel and cutting-edge gadgets, all carefully selected for quality, comfort, and innovation.

• Do you accept returns or exchanges?

  Since our items are made to order, we do not accept returns or exchanges. However, if there’s an issue with your order, contact us, and we’ll do our best to help!

• How can I contact MYCKA for support?

  You can reach us through our website’s contact page or send us a direct message on social media. We’re always happy to assist!
  [email protected]
  or visit our instagram

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.